+852 2310 1138[email protected]

You will be stationed at our client offices which include many major global investment banks and government offices.

Bank Multimedia Support Specialist (Onsite) (Location: HK)


Job responsibilities include:

  • Equipment setup on and off-site such as video camera, lighting and audio devices for internal video shooting/production and upload to internal site
  • Operate and Maintain AV systems and equipment
  • Support on ad hoc AV request and handle problems for the users
  • Set up and provide technical assistance for all rooms as well as remote support for then Asia region
  • Respond to technical faults for all equipment and oversee equipment repairs in first level
  • Conduct routine preventive maintenance check to the AV equipment
  • Assist the team leader in maintaining procedure: equipment inventory list, check list, firmware upgrade, etc.
  • Monthly technical report and manage maintenance schedule
  • Assist event coordinator on large town hall with end to end coordination, support and delivery to post production video editing
  • Coordinating web cast production with users and AV support team during high profile events.
  • Book, schedule and select video room requirements and oversee the billing process for VC, and non-VC bookings on the calendar and plan to fulfill the users’s requirement
  • Coordinate and follow up AV services requests with other offices, vendors and requesters
  • Support multimedia hotline – both telephone and email enquiries
  • Shift duty on public holiday necessary (with rotation and compensation)


Qualification & Experience required :

  • Higher diploma or degree holder in Computer, Information systems, business or related discipline
  • Five-day work week Medical insurance
  • Minimum 1 year AV support / customer service experience. Fresh graduate will be considered as Trainee
  • Candidates with InfoComm Certified Technology Specialist (CTS) qualification is highly preferable
  • Basic knowledge of AV equipment
  • Good analytical and problem solving ability
  • Excellent communication and interpersonal skills
  • Proficiency in written and spoken English
  • Background check and confidentiality agreement signed with client is a must
  • Knowledge of Microsoft’s Office: Word, Excel, PowerPoint and Outlook. Plus Lotus Notes
  • Shift duty with rotation necessary


In addition to the remuneration package which will be commensurate with experience and qualifications, we offer attractive compensation scheme, 5-day week work, adorable and friendly working environment, medical and hospitalization, insurance and other fringe benefits to the successful candidate.Please send in your application with detailed resume, availability, present and expected salary and quoting our reference number to [email protected]