Careers

Overview: 

We are looking for an Account Manager to play a crucial role in understanding client needs, foster strong relationships, and ensure client satisfaction. This position requires exceptional communication skills, adaptability, and problem-solving abilities. The Account Manager collaborates with internal departments to fulfill client requirements, acts as a client advocate to enhance the buyer experience, and stays updated on industry trends. 

Key Responsibilities

• Communicate with clients to understand their needs and effectively convey product value. 
• Participate in tenders and proposals to secure business opportunities.
• Build and maintain trust-based relationships with clients.
• Collaborate with internal departments to ensure efficient fulfillment of client needs.
• Collect and analyze data to gain insights into consumer behavior and market trends.
• Maintain accurate records of inventory and client account details.
• Stay updated on company products and services to provide accurate information to clients.
• Resolve complaints promptly and implement process improvements.
• Identify industry trends and incorporate them into account management strategies.
• Advocate for clients, focusing on enhancing the buyer experience. 

Requirements:

Bachelor's degree in economics, engineering, architecture, or related field. (We welcome candidates with backgrounds in architecture, interior design, furniture, and MEP.)

·      Exceptional verbal and written communication skills.

·      Strong presentation skills.

·      Adaptability and strong problem-solving abilities.

·      Ability to build rapport and collaborate effectively with internal and external stakeholders.

·      Understanding of consumer behaviors and awareness of industry trends.

·      Extensive and accurate product knowledge.

Key Competencies:

·      Possess outstanding verbal and written communication skills to effectively engage with clients and stakeholders.

·      Deliver compelling presentations that effectively communicate product value and generate interest.

·      Demonstrate flexibility and adaptability in a dynamic business environment, adjusting strategies to meet changing client needs.

·      Utilize strong problem-solving skills to address client challenges and provide effective solutions.

·      Exhibit excellent active listening skills to fully understand client requirements and tailor solutions accordingly.

·      Work collaboratively with internal teams and external partners to ensure seamless execution and client satisfaction.

·      Demonstrate an understanding of consumer behaviors and market trends to identify opportunities and anticipate client needs.

·      Build and maintain strong relationships based on trust, respect, and effective communication.

·      Pay close attention to details, ensuring accurate record-keeping and meticulous execution of account management tasks.

·      Possess extensive and accurate knowledge of company products and services, enabling confident and accurate client interactions.