MagicINFO™ is an all-in-one solution supporting content, device, and data management. From content creation to publication and monitoring, users can manage content and devices on a single platform. MagicINFO™ 9 can analyze playback data and even sales data together to provide marketing performance reports.
When more companies have embraced Cloud Technologies, Samsung is also changing the way businesses bring content to life with MagicINFO™ Cloud, which provides customers with an easy, reliable, and affordable web-based offering to create, schedule, and deliver eye-catching content across digital signage networks.
Three levels of MagicINFO™ Cloud Offerings
| Service Offerings | Standard | Premium | Premium Plus |
| MagicINFO™ Cloud hosting server | ✓ | ✓ | ✓ |
| MagicINFO™ Cloud server upgrade and maintenance | ✓ | ✓ | ✓ |
| MagicINFO™ Cloud server technical inquiry | ✓ | ✓ | ✓ |
| Proactive monitoring | – | ✓ | ✓ |
| Remote Technical Support via email, Phone | – | 12 x 7 | 24 x 7 |
| Response time with SLA | – | ✓ | ✓ |
| Priority path for issue escalation | – | ✓ | ✓ |
| Add-on service availability | – | ✓ | ✓ |
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