Job Overview:
We are seeking a passionate Account Manager professional to play a crucial role in understanding client needs, fostering strong relationships, and ensuring client satisfaction. This position requires exceptional communication skills, adaptability, and problem-solving abilities. The Account Manager collaborates with internal departments to fulfill client requirements, acts as a client advocate to enhance the buyer experience, and stays updated on industry trends.
Advantages:
- Opportunity for skill and knowledge development.
- Potential participation in overseas training programs.
- Opportunity to manage international clients.
- Opportunity to network with diverse professionals, both locally and internationally.
- Being part of a growing global company.
Job Description:
In this role, your responsibilities will include:
- Communicating with clients to understand their needs and effectively convey product value.
- Participating in tenders and proposals to secure business opportunities.
- Building and maintaining trust-based relationships with clients.
- Collaborating with internal departments to ensure efficient fulfillment of client needs.
- Collecting and analyzing data to gain insights into consumer behavior and market trends.
- Maintaining accurate records of inventory and client account details.
- Staying updated on company products and services to provide accurate information to clients.
- Resolving complaints promptly and implementing process improvements.
- Identifying industry trends and incorporating them into account management strategies.
- Advocating for clients, focusing on enhancing the buyer experience.
Job Specification:
- Hardworking, versatile, discipline, self-motivated, good interpersonal and communication skills, fast learner, mature and responsible.
- Analytical, able to work independently and handle multi-tasking
- Able to relocate or willing to work outstation
Qualifications:
To succeed in this role, you will need:
- Bachelor's degree in economics, engineering, architecture, or a related field (Candidates with backgrounds in architecture, interior design, furniture, and MEP are welcome).
- Over 3 years of proven experience as an account manager.
- Experience in IT/AV Business is preferable.
- Fluency in English is a must.
- Exceptional verbal and written communication skills.
- Strong presentation skills.
- Adaptability and strong problem-solving abilities.
- Ability to build rapport and collaborate effectively with internal and external stakeholders.
- Understanding of consumer behaviors and awareness of industry trends.
- Extensive and accurate product knowledge.
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